Refund policy

7-Day Exchange & Refund Window

We want you to actually love what you ordered — not just keep it. You have 7 days from the date of delivery to request an exchange or a refund.

Exchanges

To request an exchange, write to us at ayushi@gidori.in or message us on WhatsApp with your order number and the size/band you'd like instead. We'll arrange a pickup of the original piece and ship your replacement once it's received.

Since we make in small batches, exchange availability depends on current stock in your requested size — if it's sold out, we'll offer a refund instead.

Refunds

If you'd rather not exchange, you can request a full refund within the same 7-day window. Once we receive the returned item and confirm it's unworn and in original condition, your refund will be processed to your original payment method within 5-7 business days.

Condition for Exchange or Refund

• Item must be unworn, unwashed, and undamaged
• Original tags must still be attached
• Item should be in its original packaging where possible

Items that don't meet these conditions may not be eligible for exchange or refund — if you're unsure, reach out and we'll help you figure it out.

Damaged or Incorrect Items

If your order arrives damaged, defective, or if we sent you the wrong item, please contact us within 48 hours of delivery with photos. We'll make it right at no cost to you — no exchange fee applies in these cases, including on a second or later exchange.

Sale Items

Items purchased at a discounted or sale price are eligible for exchange under the same terms above. If a specific sale is marked final sale, that will be stated clearly on the product page at the time of purchase.

Questions?

Write to us anytime at ayushi@gidori.in or message us on WhatsApp — we're a small team and we read every message ourselves.